Notification on how to submit consumer complaint
Based on Article 10 of the Consumer Protection Act (“Official Gazette” No. 19/2022), we would like to inform the consumers that they may submit an objection on the quality of our products or services in writing by mail at the following addresses:
Mesna industrija braća Pivac (Pivac Brothers Meat Industry), Težačka 13, 21276 Vrgorac, Croatia
PPK karlovačka mesna industrija (PPK Karlovac Meat Industry), Selce 33, 47000 Karlovac, Croatia
Mesna industrija Vajda (Vajda Meat Industry), Zagrebačka 4, 40000 Čakovec, Croatia
or at the following e-mail addresses:
Along with your objection, please provide also your first and last name and address so that we can confirm the receipt without any delay and send a written response to your complaint within 15 days thus improving both the quality and your satisfaction.